Telephone Fundraising

A personal conversation by phone is one of the most effective ways to build higher, long term, stable revenue for your organization, through building a monthly donor file, converting digital leads to donors, and engaging and steward your supporters.

Stratcom has a proven-25+ year track record of executing successful telefundraising campaigns for many of Canada’s most prominent charities and non-profits. Our strategy is built around optimizing performance in three core areas: data, messaging and caller training. Our PCI-Compliant dialing infrastructure –even for home based calling — provides daily and cumulative reports to our clients, which allows them to closely monitor overall performance and by-segment performance. These reports, also provide our experienced team of account managers with information they’ll use to recommend optimization adjustments.

Stratcom’s callers are the heart of our operation. They are experienced, knowledgeable and professional. We recruit callers who have a passion for philanthropic causes. Their passion and sincerity will be recognized by your donors and this drives our industry-leading fundraising results. Our staff know how to conduct sensitive conversations and make a compelling ask. They are experts in building rapport with donors. These key skills are reinforced and strengthened through consistent and systematic coaching, training, and QA. Our internal teams of trainers, coaches, performance managers, and senior fundraising strategists also use a wide-range of real-time reports to constantly adjust and optimize data and training strategies which leads to ongoing results improvements on active tele-fundraising campaigns.